Program Name
Merino Insurance Services SMS Program
Legal
SMS Terms and Conditions
Program Description
Merino Insurance Services Inc. sends SMS messages to individuals who have provided consent. Messages may include appointment confirmations and reminders, customer service follow-ups, Medicare Annual Enrollment Period reminders, educational Medicare information, and invitations to schedule a coverage review.
Consent
Users opt in by voluntarily providing their mobile phone number and selecting an unchecked consent box on our website forms, or by providing documented written or verbal consent directly to Merino Insurance Services Inc. Consent to receive SMS messages is not a condition of purchasing any product or service.
Message Frequency
Message frequency varies based on the user's requests, appointments, and service needs.
Message and Data Rates
Message and data rates may apply according to the user's mobile carrier and service plan.
Opt-Out
Users may reply STOP at any time to stop receiving SMS messages. After opting out, the user will receive one final confirmation message and no additional SMS messages will be sent unless the user provides new consent.
Help
Users may reply HELP for assistance or contact Merino Insurance Services Inc. through the website at https://merino-insurance.com.
Privacy
Mobile information and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Changes
Merino Insurance Services Inc. may update these SMS Terms and Conditions when necessary. The latest version will always be available on this page.